Frequently Asked Questions

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 We accept multiple currencies such as EUR, Dollars, Ron, Pounds. Prices are subject to change due to fluctuations in currency exchange rates and market conditions. 

 Delivery times vary based on location. Expedited shipping options are available at checkout. 

 Currently, we are unable to ship to PO Boxes or military addresses due to carrier limitations. 

 We accept returns and exchanges within 30 days of receipt. Items must be in original condition with tags attached. Some items may be subject to final sale terms. 

 Contact our customer service with your order number to initiate a return or exchange. Support@Luxuave.com

 Return shipping costs are the responsibility of the customer unless the return is due to a defect or incorrect item. 

 Customer support can be reached via email or our contact form. We aim to respond within 24-48 hours. 

 We are committed to ethical manufacturing, with regular audits of our supply chain to ensure compliance with labor and environmental standards. 

 Currently, Luxuave operates exclusively online, but we provide detailed product descriptions and images to help you make informed decisions. 

 We frequently offer promotions and discounts to loyal customers. Subscribe to our newsletter for updates. Our loyalty program details can be found on our website.